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Skills and Training

portfolio_downloadThe Chamber is one of the north east’s leading training providers offering quality,

cost effective personal development opportunities for staff at all levels.

We offer proven courses which we know will benefit you and your staff, delivered by professional tutors.

Types of training we provide include:

click hereShort Course Training
A comprehensive portfolio of one and two day courses covering all your business needs from Time Management to Communication and Interpersonal Skills.

Management Plus
Our highly popular modular based Management Development training combines tutor led workshop sessions and self study material.

Vocational Qualifications
Flexible training programmes allowing candidates to demonstrate competence in different work environments.

Modern Apprenticeships
Training programmes aimed to allow individuals to develop both their occupational and personal skills in a working environment.

SkillSeekers
Match the training needs of young people more closely with the skill requirements of local employers

IT Training
IT training offered on a one-to-one basis in a variety of Microsoft and Sage packages.

Project Management Training
Run in association with 20|20 Business Insight, this course provides participants with a broad range of project management skills.

Customised Training
Bespoke training delivered by AGCC, adapted specifically for your company’s unique requirements.

c: Fiona Fernie

t: 01224 343917

e: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

c: Jenny Robertson

t: 01224 343902

e: jenny.robertson This e-mail address is being protected from spambots. You need JavaScript enabled to view it


People and Business Management


16 Jun - Motivation & Delegation

5 May - Essential Management Skills (2 days)

3 Mar - Remote Management Skills

5 May - Communication Skills for Managers

25 May - Strategic Commercial Awareness

26 May - Leading Successfully to Enhance Performance

Apr - Management Plus - Leadership Developmemnt


Personal Development


25 Feb - Deliver Effective Presentations

27 Apr - Communication & Interpersonal Skills

22 Apr - Time Management

9th Mar - Advanced Presentation Skills

10 Mar - Improve Your Professional Confidence

11 Mar - Train the IT Trainer

15th Mar - Assertiveness at Work

17 Mar - Business and Workplace Etiquette

28 Apr - Train the Trainer


Skills for Business


23 Feb - Essential Supervisory Skills

17 Jun - Effective Business Writing

7 Oct - PA’s Guide to Personal Effectiveness

18th Feb - Reception and Telephone Skills

24th Feb - Taking Minutes and Notes

21st Apr - Effective Meetings: Their Management and Facilitation

29 Apr - Advanced Reception Skills

6 May - Customer Service

19 May - Report Writing

20 May - Project Management


Finance


18th Feb - Introduction to Finance Terms and Concepts

2nd Mar - Finance for Non Finance Managers (2 days)

4th Mar - Introduction to VAT

24th Mar- Introduction to Budgeting & Planning


International Business & Exporting


17 Feb - Intro to INCO terms (1/2 day)

16 Mar - Understanding the Oil and Gas Industry (1/2 day)

18th Mar - HM Revenue and Customs Shipwork End Use Awareness (half day)

25th Mar - Export Documentation

22 Apr - Your Letter of Credit

4th May- Intro to IPR (1/2 day)

15 June - Intro to Export Rules

22nd June - Intro to Import Rules


Sales & Marketing


4th Mar - Introduction to Marketing

18th Mar - Negotiating and Influencing Skills

23rd Mar - Into to PR

14th Apr - eMarketing

15th Apr - Writing for the web

20th Apr - Telephone Sales

21st Apr - Basic Selling Skills

28th Apr - Creating Successful Tendors

 


HR and Employment Law


4 May - Introduction to Employment Law

24 Feb - Resolving Conflict

2nd Mar - Practical Appraisal Skills

9th Mar - Interview Skills

11th Mar - Employment Law Update

24th Mar - HR for Non HR Managers

14 Apr - Advanced Interview Skills

27 Apr - Intro to Mediation

13 May - Managing Cultural Diversity

18th May - Dealing with Difficult Employment Situations

19 May - The End - Compromise, Dismissal and Retirement

26 May - Importance of the first 90 Days


Effective Business Writing