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Northern Star Business Awards presented by Sports presenter Gabby Logan 23.09.2010 18:30 20 Days www.northernstarawards.co.uk

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Home Training

Skills and Training

portfolio_downloadThe Chamber is one of the north east’s leading training providers offering quality,

cost effective personal development opportunities for staff at all levels.

We offer proven courses which we know will benefit you and your staff, delivered by professional tutors.

Types of training we provide include:

click hereShort Course Training
A comprehensive portfolio of one and two day courses covering all your business needs from Time Management to Communication and Interpersonal Skills.

Management Plus
Our highly popular modular based Management Development training combines tutor led workshop sessions and self study material.

Vocational Qualifications
Flexible training programmes allowing candidates to demonstrate competence in different work environments.

Modern Apprenticeships
Training programmes aimed to allow individuals to develop both their occupational and personal skills in a working environment.

SkillSeekers
Match the training needs of young people more closely with the skill requirements of local employers

IT Training
IT training offered on a one-to-one basis in a variety of Microsoft and Sage packages.

Project Management Training
Run in association with 20|20 Business Insight, this course provides participants with a broad range of project management skills.

Customised Training
Bespoke training delivered by AGCC, adapted specifically for your company’s unique requirements.

c: Fiona Fernie

t: 01224 343917

e: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

c: Jenny Robertson

t: 01224 343902

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People and Business Management


18 Nov - Motivation & Delegation

1-2 Dec - Essential Management Skills (2 days)

3 Nov - Remote Management Skills

7 Dec - Communication Skills for Managers

1 Sept - Strategic Commercial Awareness

14 Sept - Leading Successfully to Enhance Performance

Management Plus - Leadership Development


Personal Development


30 Sept - Deliver Effective Presentations

30 Aug - Communication & Interpersonal Skills

19 Aug - Time Management

24 Aug - Advanced Presentation Skills

6 Oct - Improve Your Professional Confidence

10 Nov - Train the IT Trainer

17 Nov - Assertiveness at Work

16 Nov - Business and Workplace Etiquette

2 Nov - Train the Trainer


Skills for Business


26 Aug - Essential Supervisory Skills

22 Sept - Effective Business Writing

7 Oct - PA’s Guide to Personal Effectiveness

23 Sept - Reception and Telephone Skills

2 Nov - Taking Minutes and Notes

28 Oct - Effective Meetings: Their Management and Facilitation

11 Nov - Advanced Reception Skills

11 Nov - Customer Service

16 Sept - Report Writing

2 Dec - Project Management


Finance


9 Nov - Introduction to Finance Terms & Concepts

3 - 4 Nov - Finance for Non Finance Managers (2 days)

16 Nov - Introduction to VAT

25 Nov - Introduction to Budgeting & Planning


International Business & Exporting


24 Nov - Intro to INCO terms (1/2 day)

28 Oct - Understanding the Oil and Gas Industry (1/2 day)

8 Sept - HM Revenue and Customs Shipwork End Use Awareness (half day)

5 Oct - Export Documentation

10 Nov - Your Letter of Credit

16 Nov - Introduction to IPR (1/2 day)

18 Nov - Introduction to Export Rules

30 Nov - Introduction to Import Rules


Sales & Marketing


29 Sept - Introduction to Marketing

5 Oct - Negotiating and Influencing Skills

27 Oct - Introduction to PR

28 Sept - eMarketing

29 Sept - Writing for the web

23 Nov - Telephone Sales

23 Sept - Basic Selling Skills

24 Nov - Creating Successful Tendors

 


HR and Employment Law


28 Sept - Introduction to Employment Law

4 Nov - Resolving Conflict

15 Dec - Practical Appraisal Skills

25 Aug - Interview Skills

1 Nov - Employment Law Update

7 Sept - HR for Non HR Managers

9 Sept - Advanced Interview Skills

23 Sept - Introduction to Mediation

8 Sept - Managing Cultural Diversity

15 Sept - Dealing with Difficult Employment Situations

14 Sept - The End - Compromise, Dismissal and Retirement

2 Sept - Importance of the First 90 Days


Effective Business Writing