Share

Broadband Survey

The disadvantages faced by the  North-east because of poor broadband connectivity is the subject of a special study commissioned by ACSEF.

Global engineering and development consultants Mott Macdonald have been appointed to carry out the work. In support of this, Aberdeen & Grampian Chamber of Commerce and the FSB are inviting their members to complete a short survey to provide some of the necessary data to help strengthen the case for better service provision in the region.

Please take a few minutes to complete the survey

BACKGROUND

Company Name

Size (employees)
12 - 56 - 10 11 - 20 21 - 4041 - 50 51 - 100101 - 200 200+ 

Sector / Main Business activity

Broadband Services – Current Usage

Who provides your broadband services / Internet connection?

What connection speed do you currently pay for i.e. the speed your service provider claims to provide?
Up to 2 Mbps2-6 Mbps6-10 Mbps  10 Mbps 10-20Mbps 20Mbps  20-50Mbps 50-100Mbps

What connection speed do you currently actually typically receive?
Up to 2 Mbps2-6 Mbps6-10 Mbps  10 Mbps 10-20Mbps 20Mbps  20-50Mbps 50-100Mbps

How much do you pay per month?
£500 - £1000 £250 - £500 £100 - £250  £50 - £100£25 - £50 £10 - £25  <£10 Free

How satisfied or dissatisfied are you with the broadband provision at your business premises?
Very satisfied Fairly satisfied Neither satisfied nor dissatisfied  Fairly dissatisfied Very dissatisfied

What reasons best describe why you are dissatisfied with your broadband provision?
Unhappy with provider - speed or reliability The area the business is in has unreliable broadband Unhappy with price  Unhappy with customer service The rural area my business is in has low speed Infrastructure does not meet speed reliability requirements  Too far from exchangeOther Not applicable 

APPLICATIONS AND DELIVERY SPEEDS

Which of the following are your primary applications that you do when using broadband for Today
Email Web browsing Social media (eg Twitter, facebook)  Host websites Develop, create software applications Data transfer of files  Video / Digital media streaming (download) Digital media sharing (upload) Videoconferencing  VoIP Internal networking to other members of your company External networking to clients and/or suppliers  E-commerce Education and training Remote access / mobile working 

Which of the following are your primary applications that you do when using broadband for 3 years ahead
Email Web browsing Social media (eg Twitter, facebook)  Host websites Develop, create software applications Data transfer of files  Video / Digital media streaming (download) Digital media sharing (upload) Videoconferencing  VoIP Internal networking to other members of your company External networking to clients and/or suppliers  E-commerce Education and training Remote access / mobile working 

What is the ideal broadband speed you require to undertake these applications over the next 3 years?
Up to 2 Mbps2-6 Mbps6-10 Mbps  10 Mbps 10-20Mbps 20Mbps  20-50Mbps 50-100Mbps > 100 Mbit/s 

How much would you be prepared to pay per month for a service offering this speed?
£1000+ £750- £1000 £500 - £750  £300 - £500 £200 - £300 £100 - £200  £50 - £100 £25 - £50 < £25 

STRATEGIC IMPORTANCE OF HIGH-SPEED BROADBAND

Please respond to the following statements, selecting one of the answers in the box

Our current broadband speed is adequate for all our current needs (2011)”?
Strongly Disagree Disagree Neutral  Agree Strongly Agree

Our current broadband speed is adequate for all our future needs (2-5 years)”?
Strongly Disagree Disagree Neutral  Agree Strongly Agree

A higher speed connection is critical to our future business
Strongly Disagree Disagree Neutral  Agree Strongly Agree

The lack of a genuinely higher-speed connection would put our future business at risk
Strongly Disagree Disagree Neutral  Agree Strongly Agree

Improved broadband would create more flexible and remote working opportunities for staff?
Strongly Disagree Disagree Neutral  Agree Strongly Agree

Improved broadband would enable more secure and stable back-up/ data transfer?
Strongly Disagree Disagree Neutral  Agree Strongly Agree

We are currently losing out to competitors who have access to faster broadband?
Strongly Disagree Disagree Neutral  Agree Strongly Agree

We would move to another location to take advantage of a genuinely high-speed connection
Strongly Disagree Disagree Neutral  Agree Strongly Agree

If an upgrade is made to the broadband infrastructure at an affordable price, we would be highly likely to take up the service
Strongly Disagree Disagree Neutral  Agree Strongly Agree

  Submit Survey or Reset

 

233