Supervisors Next Steps

Price Code:     C

This course is the next stage for Supervisors who have already completed the Essential Supervisory Skills programme. This course will concentrate on dealing with situations which may be found to be difficult – discipline, grievance, welfare issues, performance. There will be opportunities for full and frank discussions and there will be case studies and role play to enable delegates to practice the skills in a safe environment. There will be an emphasis on practical application of legal requirements.

Organising and Delegating

Price Code:    C

This one day workshop is designed to provide managers with a range of tools and techniques to plan the work of their team effectively. A hands-on approach will be taken and exercises have been designed to impart relevant skills and knowledge by having participants work through real-life examples and scenarios.

Introduction to Leadership

Price Code:    C

In the words of Albert Einstein “the led must not be compelled; they must be able to choose their own leader”.

 This one day Introduction to Leadership will provide participants with an insight into the exciting world of Leadership through exploration of a range of theories and styles. Participants will learn through reflective exercises which allow them to consider their current practice and through interactive activity which allows them to experience a range of styles and approaches. An action planning activity will enable participants to take a planned approach to improving/enhancing their leadership behaviour.

Coaching Skills for Managers

Price Code: B

Key Objectives

• To increase awareness and understanding of self and others
• To understand how we communicate and the importance of language
• To develop a coaching mindset and the critical skills of rapport, active listening, precision questioning and effective feedback
• To develop competence and confidence in coaching individual and teams to unlock and improve their potential
• To be able to use a coaching model to improve performance
• To be able to raise awareness in other so that they can take responsibility for their own development
• To be able to appreciate the difference between coaching and mentoring

Managing Stakeholders

Price Code: B

Whatever kind of management or leadership role you have it is inevitable that you will be required to manage various stakeholders both internal and external to your organisation.

Building effective relationships with your stakeholders is a worthwhile investment since it can on occasions be the key factor in achieving success.

Project Management - The Basics

Price Code: B

What is a Project? What is a Stakeholder? What is a “WBS” and why do I need one? What does a Project Manager actually do?

These are some of the questions that befuddle people when they find themselves thrust into a Project Environment.

This introductory course is designed to clarify and explain the basic aspects of a project and project management and to give participants confidence in their project environment. It will help individuals to recognise the key aspects of a project and the importance of their role within it.

Essential Supervisory Skills

Price Code: C

Bridge the gap between doing and supervising

The role of a team leader is ‘hands-on’ management in the truest sense. Very often the supervisor has been one of the team and is now responsible for colleagues and friends.

Essential Management Skills (2 days)

Price Code: E

“Do your employees have the personal skills and capabilities to be successful managers in the future?”

Many managers are in post without having ever been taught the skill necessary to make them an effective manager – this can make life uncomfortable for all concerned.  This programme will look at the role of the manager and the skills required to carry out the job effectively.

How to Motivate and Delegate

Price Code: B

Make it happen – and encourage your workforce

For the busy manager today, ensuring that staff are properly motivated and finding the time to think, to plan ahead and more importantly to ensure your own professional development continues, are very important skills. This programme will show busy managers how to delegate properly and by using this skill help motivate and develop their own staff.

How to Develop & Implement Strategy

Price Code: B

How to Develop & Implement Strategy

Understanding your organisation and how it operates, both strategically and financially, is critical in order to shape future strategy. Do you know what your organisation is working to achieve? Can you understand its key goals? Do you understand the reasons for its major priorities or the challenges it faces? Delegates will need to take a strategic view of their business in order to answer these questions. Whilst they may not be directly involved in formulating strategy, it is likely that they will contribute to the process of developing and implementing strategy in some way.

Enhanced Communication Skills for Managers

Price Code: B

Have you “been there, done that and heard it all before?”

Are you a manager who feels that, although you get on well with most of the people most of the time, you have a growing feeling that “you could do better!”

Being able to communicate effectively and positively is a skill that can be further developed by gaining an insight into your own style and developing the relevant areas needed to ensure that expectations of staff and clients are clear, potential is developed, motivation improved and positive relationships established