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Essential Management Skills (2 days)

Price Code: E

“Do your employees have the personal skills and capabilities to be successful managers in the future?”

Many managers are in post without having ever been taught the skill necessary to make them an effective manager – this can make life uncomfortable for all concerned.  This programme will look at the role of the manager and the skills required to carry out the job effectively.

Essential Management Skills
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The objective of this programme is to ensure that managers are equipped with the knowledge and skill required to perform their duties in an acceptable and productive manner

Participants will learn:

At the end of this course delegates will understand what the role of Manager involves and the skills required to be effective in the role.  Delegates will also be aware of their legal obligations.

  • What is management?
  • What skills do we need to be an effective manager?
  • Communication
  • Considering personal differences
  • Delegation
  • Motivation
  • Teams
  • Giving criticism
  • Dealing with difficult situations
  • Change management
  • Stress management
  • Discipline and Grievance

The course is aimed at:

  • Managers or line supervisors who are new to their role
  • Individuals who are being prepared to move into a managerial role
  • Managers who need to refresh or extend their skills.

Know Your Trainer:

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