Network Benefits

Chamber Merchant Services

As an AGCC member you can take advantage of discounted card processing rates and added-value services - negotiated exclusively through First Data Merchant Solutions. And however you take cards - face to face, by phone, email or via the internet - there's a range of options to meet your needs. For further information or to apply please call 0800 652 5808.


The Chamber is committed to the development of skills and learning in the North-east. We fully understand our market and have adapted our training provision to ensure all organisations, large and small, have the opportunity to enhance their skills. Our innovative training courses include Improved Customer Service and Essential Supervisory Skills.

Vocational Learning

At Aberdeen & Grampian Chamber of Commerce, we understand that you are an individual, with unique aspirations and goals. No matter what you want to achieve, the Chamber will help you every step of the way. Whether you are at the start of your career or seeking to move up through your organisation, we'll give you the support and guidance to help you succeed at every stage of your career by achieving a vocational qualification.

We offer Vocational Qualifications in:

Business & Administration

Customer Service

Management & Leadership

Learning & Development


AGCC works closely with their members to provide the Ultimate Business Network. We host a portfolio of around 100 networking initiatives each year. If you would like more information on our events including sponsorhip opportunities please contact the events team.

Lobbying on Business Rates

AGCC has lobbied heavily on the issue of Non-Domestic Rates and its impact on businesses. Businesses must be insulated from the worst excesses of revaluation increases and legislation must be put in place to restore transitional relief.

For more information on our policy work please contact Rachel Elliott.


For more Retail news click here.


Library of Information

Retail Survey 2013

Aberdeen Inspired identified a significant gap in the availability of meaningful data in the retail sector in Aberdeen and also had a strong desire to create a baseline dataset against which it could measure its activities.

With the support of retailers across the North-east but particularly in the City Centre this research begins to fill this information gap. The research has also been able to paint a picture of the performance of the sector and some of the challenges and opportunities it will face in the future.

The sector appears to have benefited from some of the success of the local economy. However, margins are being squeezed and 63% of businesses expect costs to continue to increase with 46% forecasting an associated rise in sales. However, retailers in the North-east still appear to be in a stronger position than is reported in the rest of the UK.

Click here to view the full survey.


Get involved

If you would like to be part of the Retail Network, please contact Mary Holland, Membership Network Manager, on 01224 343903 or email for more information.

As a member of the Chamber, you can also get involved by sending information on Retail related news and events to for inclusion on our Retail Network page and monthly Retail updates.