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Munro’s Travel Group invests over £150,000 in its Travel Academy Programme

Scotland’s leading energy industry travel management firm is tackling the nationwide shortage of quality business travel specialists by investing in its Travel Academy Programme.

Aberdeen-based Munro’s Travel Group will invest over £150,000 in its Travel Academy over the next 12 months to develop new recruits and to support its existing staff to obtain nationally recognised travel qualifications.

The firm has a 100-strong workforce and is now the largest it has been in its 108-year-history. Difficulty in sourcing experienced Business Travel Consultants however has seen around 50% of its operational staff come through the Academy.

Managing partner Murray Burnett said: “Experienced business travel consultants are in short supply within the industry and the Travel Academy has been a vital avenue for us in terms of developing the skilled people we need to support our continued growth.

“The Academy provides an effective way of ensuring that those who join our teams have the required knowledge and expertise to deliver the high quality service that our clients demand.”

An intensive course is delivered from their bespoke training facility which covers all aspects of a travel management service including air, car, and rail travel, as well as hotel bookings and customer service. The initiative has seen Munro’s recruit graduates of the Travel and Tourism course at Aberdeen College and Travel Management students from Robert Gordon University.

All participants who pass the final assessment are employed by Munro’s as Trainee Business Travel Consultants and are supported by Mentors until they can demonstrate working with confidence and independence on all aspects of their role and have successfully passed nationally recognised travel qualifications.

Munro’s Training Academy is based within their Union Street office. Established in 1903, the firm operates two specialist divisions encompassing business travel, and groups and conferences. It provides solutions to all business travel requirements across a wide range of travel services including air, rail, ferry, car hire and hotel booking; and also operates a specialist in-house passport and visa service.

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