Our Training
Skills and Training
In 2013 you can choose from;
• 63 core short course subjects to be delivered throughout 2013,
• 191 scheduled course dates,
• NEW! On Demand training service,
• 6 partner relationships with local and national organisations, broadening our training provision to members,
• NEW! ELearning provision offering accessible and flexible training,
• In house training design and delivery,
• Vocational Qualifications in management and leadership,
• Business Mentoring programme offering support for businesses.
We have a learning experience to satisfy every type of learner and requirement. We pride ourselves on quality service provision, adaptability and competitive pricing.
ILM
Institute of Leadership & Management
The Institute of Leadership & Management (ILM) is an awarding body for leadership and management qualifications in the UK. It is also a professional membership body for leaders and managers in the UK — providing a wide range of career support services to members.
ILM qualifications are practically based and designed to complement the individual's role at work. Aligned to the UK's Qualifications and Credit Framework (QCF), ILM qualifications begin at level 2, such as the ILM Award in Team Leading, and continue up to level 7, such as the ILM Diploma in Strategic Leadership and Executive Management.
Please click here to read more.
In-house Courses
In-house Courses
Selecting the best and most effective training for your employees can vastly improve your chances of success.
It can help build your competitive advantage and equip your employees with the skills that your business needs. Research shows that training your employees can bring your business an increase in productivity, profits, motivation and higher customer satisfaction.
Businesses often decide that in-house training is the most cost-effective way to improve the skills of their employees. In house courses:
• can be scheduled at business convenience,
• are focused, consistent and relevant to your business needs,
• peripheral expenses such as travel and accommodation are reduced,
AGCC's in-house training can take several forms:
• An off-the-shelf training programme,
• A training course designed and delivered by AGCC,
• A training programme tailored to your needs and managed by AGCC,
• A blended approach to training including on and off the job learning, courses and coaching.
AGCC's in house training courses accommodate up to 10 delegates per course and, by selecting one of the above options, can be highly flexible and cost effective training option.
Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. if you wish to book or require further information.
VQs
Vocational Qualifications
At Aberdeen & Grampian Chamber of Commerce, we understand that you are an individual, with unique aspirations and goals. No matter what you want to achieve, the Chamber will help you every step of the way. Whether you are at the start of your career or seeking to move up through your organisation, we'll give you the support and guidance to help you succeed at every stage of your career by achieving a vocational qualification.
We offer Vocational Qualifications in:
• Business & Administration
• Customer Service
• Management & Leadership
• Learning & Development
For more information click here.
Terms and Conditions
Terms and Conditions
Commercial Training - Terms and Conditions of Business
Pre course contact
An email acknowledgment and booking confirmation will be sent to the registered email address at the time of booking to confirm attendance and the reservation of the place(s).
Joining Instructions and a Pre-course Evaluation form will be sent two weeks prior to each course to establish current knowledge and expectations from the course.
Location
Courses are delivered during office hours in the Chamber's dedicated training suites at: Aberdeen and Grampian Chamber of Commerce, The Hub, Exploration Drive, Aberdeen Energy Park, Bridge of Don, Aberdeen, AB23 8GX.
Short Course Format
The typical format for an open training course is:
9.15am - Delegate registration
9.30am - Course commences
Mid morning - Coffee break
12pm or 1pm - Lunch
Mid-afternoon - Coffee break
4pm - 5pm - Course closes
The format for the day is entirely at the discretion of the individual tutors so timings may vary from the format suggested.
Catering
Refreshments will be available throughout the day and a buffet lunch will be provided. Lunch will not be provided for half day courses.
If you have any special needs or dietary requirements, please contact the Training Assistant on 01224 343902 prior to the course to discuss your requests.
Dress Code
The dress code for the day is smart casual however please be aware that you are entering an office environment.
Equal Opportunities
AGCC is an equal opportunities employer and service provider.
Insurance
No insurance cover is held by AGCC to provide automatic compensation to delegates in the event of loss or damage to property, personal accident, injury or death.
Health and Safety
Visitors will receive a full health and safety briefing on entering AGCC premises.
Every due care and attention has been taken to ensure that all descriptions, dates and prices on our website and in print are correct; however prices and dates are subject to change.
All listed prices are exclusive of VAT. VAT is added at the rate prevailing at time of invoicing.
Delegate fees will be invoiced and be payable at time of booking.
Cancellations and Refunds
Notice of Cancellation must be served at least 21 days before the date of the course by telephone or email to avoid penalty. Transfers to other dates and/or courses may be possible, subject to availability, but will be subject to terms similar to an outright cancellation where less than 21 days notice is given.
Where cancellation takes place between 21 days and 7 days prior to the date of the course, 50% of the delegate cost will be charged and invoiced. For transfers in this period an additional 25% of the delegate cost will be charged and invoiced.
Where cancellation takes place less than 7 days prior to the date of the course, 100% of the delegate cost will be charged and invoiced. For transfers in this period an additional 50% of the delegate cost will be charged and invoiced.
Where transfers are agreed, delegates will be charged and invoiced at the course delegate rate for the original course plus any late notice penalties as defined above. Any secondary and subsequent requests to transfer will be treated as a new request.
*Note: Delegates may be substituted without penalty.
Where a training course is cancelled and/or re-arranged at short notice by Aberdeen & Grampian Chamber of Commerce (AGCC), AGCC will make every effort to re-schedule the course to an alternative date. Any monies paid will be transferred to cover payment of the re-scheduled course. Should the new date be unsuitable, a credit note will be issued to use against a future training course purchase.
In-House Training Courses – Specific Provisions
All in-house programmes are designed and priced on an individual company basis and take account of tailoring and requirements.
In-house training cancellations are levied on the same basis as open courses.
Where cancellations take place between 21 days and 7 days prior to the date of the course, 50% of the overall course cost will be charged.
Where cancellation takes place less than 7 days prior to the date of the course, 100% of the course cost will be charged.
Transfers to other dates may be possible, subject to availability. In such circumstances, AGCC reserves the right to levy a 10% administration charge as a contribution towards committed costs.
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