Coaching Skills for Managers

1 day course delivered at Aberdeen & Grampian Chamber of Commerce in Bridge of Don, Aberdeen.


Coaching encourages employees to think and act at higher levels, with beneficial results for the organisation. The effects of good coaching are two way; effective coaching helps managers and leaders to experience the satisfaction of seeing others grow and develop and perform at their best.

Check Dates and Book Online!

Conducting Constructive Appraisals

1 day course delivered at Aberdeen & Grampian Chamber of Commerce in Bridge of Don, Aberdeen.

Appraisals have changed from being the annual kicking session to something much more productive.  We will explore why we do appraisals and how to get the best out of them so that they give maximum benefit to all concerned in the process.

Check Dates and Book Online!

HR for Non HR Managers

1 day course delivered at Aberdeen & Grampian Chamber of Commerce in Bridge of Don, Aberdeen.

Why do any of us have to be concerned with HR issues?  The answer is simple, HR deals with people issues and if we don’t look after our people effectively then our business will suffer.  There is also the small matter of legal requirement!
At the end of this course delegates will understand their responsibilities with regard to HR issues, the potential penalties for getting it wrong and will be more comfortable with the techniques for performing their duties.

Check Dates and Book Online!

Develop & Implement Strategy

1 day course delivered at Aberdeen & Grampian Chamber of Commerce in Bridge of Don, Aberdeen.

Understanding your organisation and how it operates, both strategically and financially, is critical in order to shape future strategy. Do you know what your organisation is working to achieve? Can you understand its key goals? Do you understand the reasons for its major priorities or the challenges it faces? Delegates will need to take a strategic view of their business in order to answer these questions. Whilst they may not be directly involved in formulating strategy, it is likely that they will contribute to the process of developing and implementing strategy in some way.

Check Dates and Book Online!

Communication Skills for Managers

1 day course delivered at Aberdeen & Grampian Chamber of Commerce in Bridge of Don, Aberdeen.

Have you “been there, done that and heard it all before?”

Are you a manager who feels that, although you get on well with most of the people most of the time, you have a growing feeling that “you could do better!”

Being able to communicate effectively and positively is a skill that can be further developed by gaining an insight into your own style and developing the relevant areas needed to ensure that expectations of staff and clients are clear, potential is developed, motivation improved and positive relationships established.

Check Dates and Book Online!

Essential Supervisory Skills

1 day course delivered at Aberdeen & Grampian Chamber of Commerce in Bridge of Don, Aberdeen.

Bridge the gap between doing and supervising!

The role of a team leader is ‘hands-on’ management in the truest sense. Very often the supervisor has been one of the team and is now responsible for colleagues and friends.

 Check Dates and Book Online!

Essential Management Skills (2 days)

2 day course delivered at Aberdeen & Grampian Chamber of Commerce in Bridge of Don, Aberdeen.

“Do your employees have the personal skills and capabilities to be successful managers in the future?”

Many managers are in post without having ever been taught the skill necessary to make them an effective manager – this can make life uncomfortable for all concerned.  This programme will look at the role of the manager and the skills required to carry out the job effectively.

Check Dates and Book Online!

Inductions - Getting it Right

1 day course delivered at Aberdeen & Grampian Chamber of Commerce in Bridge of Don, Aberdeen.

We only ever have one opportunity for that first impression whether it’s what we say or do.  After securing that new job those first conversations or tasks delivered are often what is then linked with how you will be perceived or judged.   Perception and judging applies equally to the organisation as it does to the employee.

Check Dates and Book Online!

Interview Skills using Behavioural Competence Approach

1 day course delivered at Aberdeen & Grampian Chamber of Commerce in Bridge of Don, Aberdeen.

Getting the right person for each and every role in the organisation has always been essential for business success.   In today’s challenging employment market where many skills are different to source and secure organisations need to be sure they are getting the most from their recruitment and selection proces

Check Dates and Book Online!

 

Managing Stakeholders

1 day course delivered at Aberdeen & Grampian Chamber of Commerce in Bridge of Don, Aberdeen.

Whatever kind of management or leadership role you have it is inevitable that you will be required to manage various stakeholders both internal and external to your organisation.

Building effective relationships with your stakeholders is a worthwhile investment since it can on occasions be the key factor in achieving success.

Check Dates and Book Online!

Safety for Senior Management (1/2 day)

½ day course delivered at Aberdeen & Grampian Chamber of Commerce in Bridge of Don, Aberdeen

This course provides an understanding of the moral, legal and business case for proactive health and safety management and give guidance on effective risk management.

Check Dates and Book Online!

Motivate and Delegate

1 day course delivered at Aberdeen & Grampian Chamber of Commerce in Bridge of Don, Aberdeen.

Make it happen – and encourage your workforce

For the busy manager today, ensuring that staff are properly motivated and finding the time to think, to plan ahead and more importantly to ensure your own professional development continues, are very important skills. This programme will show busy managers how to delegate properly and by using this skill help motivate and develop their own staff.

Check Dates and Book Online!

Supervisors Next Steps

1 day course delivered at Aberdeen & Grampian Chamber of Commerce in Bridge of Don, Aberdeen.

 

This course is the next stage for Supervisors who have already developed and embedded the basics. The course will expand on the knowledge already learned and add new areas of awareness and understanding. It gives the opportunity for enhancing personal development and learning how to deal with situations within a team to the benefit of both delegates and they team they manage.

This course follows on from the very popular Essential Supervisor course that runs monthly

 

Check Dates and Book Online!

Emotional Intelligence

1 day course delivered at Aberdeen & Grampian Chamber of Commerce in Bridge of Don, Aberdeen.

Have you ever been so overwhelmed with emotion that you have struggled to behave rationally? Join our training course and learn how to deal with work pressure.

Check Dates and Book Online!

 

 

Leadership to Success

2 day course delivered at Aberdeen & Grampian Chamber of Commerce in Bridge of Don, Aberdeen.

In the words of John C Maxwell, “a leader is one who knows the way, goes the way and shows the way.” Having a robust vision is the first step to effective leadership…but it doesn’t end there. The leaders’ style, skills, personality, background, experiences, challenges faced, ambition, emotions, ideals and values all play a part.

Check Dates and Book Online!

Conflict Management

2 day course delivered at Aberdeen & Grampian Chamber of Commerce in Bridge of Don, Aberdeen.

This interactive course on conflict management designed to help managers, supervisors, project managers or team leaders more effectively handle conflict that arises in their workplace. Participants will gain a clear understanding of conflict management processes and the interpersonal communication skills necessary to manage, resolve and where appropriate, prevent conflict. They will acquire and practise established techniques for managing and resolving conflict in a variety of situations.

Check Dates and Book Online!

 

Change Management

2 day course delivered at Aberdeen & Grampian Chamber of Commerce in Bridge of Don, Aberdeen provides an opportunity to explore change situations and work on practical solutions that can be taken back to the workplace to implement.

 

Check Dates and Book Online!

 

 

Mediation Skills Workshop – Handling Grievances & Disputes

1 day course delivered at Aberdeen & Grampian Chamber of Commerce in Bridge of Don, Aberdeen.

Our trainer Lili Norris (Hunter) will teach you the basics about the role of a mediator. This course can provide you with skills that are complementary to your existing skills as a people manager or business owner. Formal procedures are not always the most effective or appropriate means of dealing with workplace issues and/or disputes. Often these procedures can make matters worse.

Check Dates and Book Online!