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Member's needs are at the heart of the work of the Aberdeen & Grampian Chamber of Commerce and, as a result, we have formed a range of sector-interest groups from within our membership of more than 1,200 organisations allowing us to target each sector's specific needs with increasingly tailored services and benefits.

 

Tourism Network Sector Survey Report 2011

The aim of the survey is to assess the state of tourism within the North-east by comparing current performance against previous performance, identifying factors and issues affecting the industry, estimating the impact of policy and other public enablers on profitability and establishing the overall optimism of the industry on future growth and performance.

 

We are keen to work with our members to become the ultimate Tourism Network Sponsor 2012 - if you are interested, please open the 'Get Involved' tab for more information.

 

Tourism Network Benefits

Tourism Network Benefits

Tourism Network Sector Survey Report 2011

The findings in the survey show that current performance in the North-east of Scotland's tourism sector can make further improvements.  Businesses face many challenges, particularly in relation to rising costs associated with fuel prices and business rates.  Additionally, demand for available capacity is relatively low and business is concerned about the effectiveness of current promotions for the region.

Nevertheless, the local environment has continued to prove resilient in the face of these challenges and, as a result, businesses are confident and optimistic that, providing there is the right mix of promotion, skills and inter-sector effort, future performance should be positive, ushering in the much needed growth in the region's tourism industry.

 

The Customer Service Award - Northern Star Business Awards

The Customer Service Award went to DF Communications with the Hilton Treetops Hotel as one of the three Finalists.  This year we received feedback from previous winners of the Northern Star Business Awards who had experienced a growth in sales and revenue which they put down to increased exposure and business opportunities following their success.  These awards are all about promoting business in the North-east and I hope this year’s pool of winners go on to experience similar successes in the year ahead.

Nominations for the Northern Star Business Awards are now open.  Visit www.northernstarawards.co.uk for more information or contact Seona Shand, Head of Membership, on 01224 343929.

 

Policy & Lobbying

The Chamber's acts as the voice of business for its 1,200+ members, lobbying on issues which impact on them.  Policy is developed in conjunction with our Policy Council, an elected group of 27 members representing all sizes and sectors of our membership.  The Chamber is also supported in its policy formulation process by our Virtual Policy Groups. The groups comprise members of the Chamber's Board and Council and representatives of the wider Chamber membership. Members who would like to be involved with these should contact the Policy team.

 

Training

The Chamber is forever committed to the development of skills and learning in the North-east. We fully understand our market and have adapted our training provision to ensure all organisations, large and small, have the opportunity to enhance their skills.

 

Vocational Learning

At Aberdeen & Grampian Chamber of Commerce, we understand that you are an individual, with unique aspirations and goals.  No matter what you want to achieve, the Chamber will help you every step of the way.  Whether you are at the start of your career or seeking to move up through your organisation, we'll give you the support and guidance to help you succeed at every stage of your career by achieving a vocational qualification.

We offer Vocational Qualifications in:

Business & Administration

Customer Service

Management & Leadership

Learning & Development

 

Events

Aberdeen & Grampian Chamber of Commerce work closely with their members to provide the Ultimate Business Network.  We host a portfolio of around 60-80 networking initiatives each year.  If you are keen to be one of our venues of choice, please contact the Events Team.

 

Chamber Merchant Services

As an AGCC member you can take advantage of discounted card processing rates and added-value services - negotiated exclusively through First Data Merchant Solutions.  And however you take cards - face to face, by phone, email or via the internet - there's a range of options to meet your needs.  For further information or to apply please call 0800 652 5808.

 

We’re sure you’ll agree that with these types of benefits for your sector, there has never been a better time to join the Aberdeen & Grampian Chamber of Commerce and become part of the ultimate business network. Non-members please click here.

 

Additional Benefits and Services

Please get in touch with Seona Shand, Head of Membership, if you feel there are any additional benefits and services the Aberdeen & Grampian Chamber of Commerce could offer your sector.

Tourism News

Tourism News

Yes To Growth

Scotland needs to say ‘yes’ to growth

New Ardoe House Manager Prepared to Lead

Region’s tourism businesses nominated for new regional heats for The Scottish Thistle Awards

DMO Partners updates on promotional and job opportunities

New Aberdeen to London City route launched

North East Scotland: Monthly economic report for April 2012

AXA PPP Health & Wellbeing Newsletter

City and Shire to promote the area at VisitScotland expo 2012

Business-University engagement research

Suite smell of success for Aberdeen's Skene House Whitehall, celebrating six months at #1 on TripAdvisor

£21,000 funding boost for Royal Deeside

Businesses Reminded to Book for place at Unmissable Deeside Tourism Conference

Deeside Conference to Help Local Businesses Develop a Vibrant Destination

Ear to the Ground - February 2012

BHA Business Update - Issue 609: 8 February 2012

Swing when you’re winning!

ACSEF to help strengthen region’s tourism industry

Restaurant and Lodge Couple Up for Valentine’s Package

Businesses in Aberdeen City and Shire encouraged to grasp the Thistles

Locally sourced Scottish food cooks up increase in sales and turnover for tourism businesses

VisitScotland publishes golf guide for Aberdeen City and Shire

Cut Red Tape, says Tourism Regulation Taskforce

Huntly celebrates £40,000 Creative Place Award

Free training for Aberdeen Businesses on alcohol related issues

British Hospitality Association Update - January 2012

Benefits of ancestral tourism to be uncovered at workshop

Stunning new VisitScotland advert highlights Year of Creative Scotland 2012

Scottish Thistle Awards 2012 - Regional Entries

Experiencing Scotland drives increase in food & drink sales and turnover for Scottish tourism businesses

For more Tourism news, please click here.

Events

Events

Pension Auto Enrolment – Are you prepared? - Thursday May 31

Global Mobility - New rules… good, bad and ugly! Lunch 'n' Learn with DavidsonMorris- Wednesday June 6

AGCC Survey & Report

AGCC Tourism Survey & Report

Key findings from the report include:

• Businesses that are keeping costs low are also showing more profitability than businesses that are reporting higher sales or competitiveness but also higher costs.

• 34% of businesses surveyed reported increased sales in the last 12 months.

• Most tourism businesses are currently operating at about 75% - 85% of their available capacity. This is significantly higher than average occupancy rates achieved throughout the UK.

Tourism is seen as one of the most important industries, with potential for growth, in the region. The aim of the survey was to assess the tourism sector within the North-east by comparing current performance against previous performance, identifying factors and issues affecting the industry, estimating the impact of policy and other public enablers on profitability and to establish the overall optimism of the industry on future growth and performance.

Get Involved

Get Involved

If you would like to be part of the Tourism Network, please contact Seona Shand, Head of Membership, for more information.

We are looking to work closely with our members and focus on the sponsorship opportunities for the Tourism Network in 2012 including :

The Tourism Network Sector Survey 2012

Tourism Business Breakfast 2012

The Customer Service Award at the Northern Star Business Awards

The Tourism Network membership page in the Business Bulletin

The Tourism Network web page

... and much more

 

As a member of the Chamber, you can also get involved by sending information on tourism related news and events to Louise Shankley for inclusion on our Tourism Network page.