Cash Flow Management

A British Chambers of Commerce survey on creating a responsible payment culture call for evidence reveals that 93% of companies experience late payments. Regardless of organisation size cash flow and prompt payment is key to the functioning of businesses and supply chains.
This interactive course will focus on effective telephone skills and techniques to use to get paid sooner, maximise cash flow and increase profits. The course delivery is based around discussion of the below topics with use of practical examples and exercises to help embed new skills.
The course will cover:
  • powerful cash collection techniques
  • working capital cycle
  • make every call count
  • value why cash is king
  • negotiation skills
  • chasing payments
  • prompt billing
  • credit checks and setting limits
  • legal proceedings
  • outsourcing options
Who is it for?
  • anyone involved in cash collection, credit control or improving business cash flow
  • those who manage a team of people involved in collecting payments from debtors


Aberdeen & Grampian Chamber of Commerce
The Hub, Exploration Drive
Aberdeen Energy Park
Bridge of Don
AB23 8GX
Limited places available

I'm not ready to book - remind me later

We can send you a reminder four weeks before the course.

Booking options

Non Members

Course cost £370.00


Course cost £245.00
Discounted Cost (Save £125)

Login Now

Not sure if you’re a member?

Give us a call on 01224 343 917