QHSE Management driving better business results
David Rusling, managing director of QHSE Aberdeen

David Rusling, managing director of QHSE Aberdeen

Implementing a quality management system across a business can be daunting for any organisation and having the reassurance and support of an external resource to help steer your team through the process can be invaluable.

Quality is an essential parameter for any company. It can assist in delivering superior products and services, improving customer satisfaction, and thereby increased revenue.

The introduction and the on-going maintenance of business management systems including; ISO 9001:2015 (quality), ISO 14001 (environmental) and ISO 45001 (occupational health and safety) can help drive through better business results.

The revised ISO 9001, 14001 and the newly introduced 45001 use a common risk-based framework, plan-do-check-act (PDCA) approach, and this shared approach means that businesses are able to integrate these standards into their existing business processes efficiently.

Business benefits include:

  • Improved business performance
  • Improved processes
  • Help to reduce waste and inventory
  • Differentiate a business from its competitors
  • Improved customer satisfaction
  • Increased revenues
  • Higher productivity
  • Reduced sickness
  • Close coordination between employees and the company – improved employee satisfaction through consultation and participation.
  • Implementation soon pays for itself in the cost-effective savings your organisation can make and the increase of business that may be on offer from a wider customer base.

QHSE Aberdeen Ltd assists businesses when they need additional resources and support with the implementation and management of their quality, occupational health and safety and environmental management systems, including audits, risk assessments and associated training.

The simple risk-based approach taken by ISO 9001, ISO 14001 and ISO 45001 should make it easy for SMEs to adopt, but QHSE Aberdeen Ltd is on-hand to support businesses during each step of the process.

Environmental management

Part of ISO 14001 is determining how your workplace can become more environmentally friendly. Aside from encouraging your suppliers and setting an example, what can you do to help the environment – “even the smallest actions are steps in the right direction”.

But most important of all, you should promote your ISO 14001 environmental management system and inspire your suppliers and clients to embark on the same journey. This will make the biggest impact of all. Amplify your efforts and impact and leave a positive ripple effect with your environmental responsibility.

Risk assessments – pinpoint risks and raising awareness

It is vital for every business, from SMEs to large corporations, that they manage all their risks to survive and thrive, and OH&S must be managed proactively. A well-implemented management system can reduce workplace injuries, reduce days off sick and bring about improved productivity – reducing risks and creating a safer and better working environment.

QHSE Aberdeen has been working with a range of clients with risk assessments to identify reasonable measures that will control the risk in the workplace. Conducting risk assessments in the workplace is not only vital but a legal requirement under the Management of Health & Safety at Work Regulations 1999, regulation three.

QHSE Aberdeen has supported a range of clients to pinpoint the type of risk assessments they need to undertake, identifying risks, raising awareness of hazards in the workplace and ascertaining if existing precautions are fit for purpose.

Training your staff to deliver occupational health and safety management

Having key personnel trained and certified for the NEBOSH General Certificate can help in safeguarding a business. The general certificate is for anyone that needs to have a sound understanding of the principles of workplace health and safety within the UK. It can also be a springboard for an employee who may want to specialise in occupational health and safety. For many though, the general certificate is an excellent introduction into health & safety even when it is not their primary role within the business.

QHSE Aberdeen is a NEBOSH accredited centre.

GDPR compliance

Staying up-to-date on regulations is important, and by having a resource to call on for advice provides that additional reassurance the business is making the right decision.

The introduction of GDPR regulation, that came into effect in May 2018, continues to mystify some SMEs businesses.

GDPR covers the protection of personal information and the processing of this data, also on the free movement of such data. Companies must take action to ensure that they are GDPR compliant.

QHSE Aberdeen often hears from companies who are still confused about GDPR.

Data protection is about ensuring people can trust you to use their data fairly and responsibly. If you collect information about individuals for any reason for any business or other non-household purposes you need to comply. The law applies to any processing of personal data and will catch most businesses and organisations, whatever their size.

Our specialist certified lead implementer professional for BS10012:2017 PIMS including GDPR can assist your organisation to be GDPR compliant and advise accordingly.

For further information about any of the topics discussed visit https://qhseaberdeen.com