Off the back of celebrating 10 years in business in 2025, Bethan Customs Consultancy continues to grow in the new year and strengthened its team with the appointment of a new Customs Documentation Coordinator, Kirsty Paterson.
With a background in sales, events and operational management, Kirsty is highly skilled at juggling priorities, coordinating multiple stakeholders and keeping complex workflows on track. She is often the first point of contact for clients, bringing a friendly, organised and professional approach to everything she does.
Bethan Customs Consultancy is an independent specialist customs and international trade consultancy, supporting businesses of all sizes in navigating complex customs regulations. With a practical, people-first approach, Bethan helps clients stay compliant with HMRC, streamline cross-border processes and manage customs risk effectively.
Bethan’s Managing Director, Nicola Alexandra, says: “As Bethan continues to grow, strengthening our operational capability is an important part of how we support clients. Kirsty brings excellent organisational skills and a strong focus on service, which will help ensure our documentation processes remain efficient, accurate and well managed as demand for our support increases."
Kirsty plays a key role in managing the flow of documentation between clients, third parties and the internal team, making sure everything is complete, compliant and on time. She ensures customs documentation is handled accurately and efficiently, helping keep processes running smoothly from start to finish.
Passionate about supporting others, Kirsty enjoys finding ways to improve efficiency and maintain clear, well-organised records; and with her on the team, Bethan clients can expect a professional, supportive and well-organised experience throughout their customs journey.
Kirsty says: “I’m delighted to have joined Bethan Customs Consultancy after a long career break. It was a big decision returning to work, but the team has been incredibly welcoming and supportive! I’m really enjoying learning all about customs and look forward to using my organisational and coordination skills to support both the team and our clients.”