Council launches crisis helpline during COVID-19 outbreak

Aberdeen City Council has launched a free crisis telephone helpline to prioritise support to its most vulnerable and at-risk customers during the coronavirus outbreak.

The telephone number 0800 0304 713 will be staffed initially from 8am-6pm Monday to Friday from Tuesday March 24 until further notice. This is a service for crisis only. The emergency number is for those hit hardest by the coronavirus outbreak and unable to obtain help from their existing support networks, in these unprecedented times.

Members of the emergency helpline team are ready to provide welfare and financial advice and support, including what to do if you are struggling to get food or pay bills.

Similar advice and information are also available on issues such as housing, health, food, heating, finance and schools on the Coronavirus (COVID-19) page of the Council’s website, which is being regularly updated.

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