At TrustFord Aberdeen, exceptional customer service is at the heart of everything the team does.
With a commitment to making every customer feel confident, supported, and valued throughout their motoring journey, the dealership continues to receive glowing feedback that highlights the passion and dedication of its people.
One shining example is Megan McDonald, who has recently transitioned into the commercial vehicle department. Customers have been quick to share their appreciation for her knowledge and professionalism, with one review expressing:
“Our sales advisor Megan McDonald went above and beyond to help us in our purchase of our new car. We had been to many car dealerships and were shocked at the sales persons’ limited to no knowledge of the car they were trying to sell us. At Ford Aberdeen Megan’s knowledge on the car was excellent and she answered all our questions confidently. She made the whole process very easy and kept us updated at every step.”
Meanwhile, over in the New Car Sales team, Neil Beeby continues to make a meaningful impact on drivers choosing their next vehicle. A delighted customer recently shared:
“My experience of Trust Ford Aberdeen was brilliant from start to finish. I dealt with Neil and he made the process for me so easy. Nothing was too much trouble for him and I am grateful for all his help. Thank you so much Neil — you made what at first seemed like a daunting process so easy.”
These stories are just a glimpse into the customer-first culture that drives TrustFord Aberdeen each day. The team takes great pride in building trust, eliminating stress, and ensuring every customer drives away with total peace of mind - whether they’re upgrading their family car, exploring electric vehicles, or expanding their business fleet.
TrustFord Aberdeen remains incredibly grateful to all its fantastic customers for their continued support, loyalty, and kind feedback. Their experiences inspire the entire team to keep pushing standards forward and delivering service that truly goes the extra mile.