Exchange Communications, the Glasgow-based supplier of high-end telecoms equipment and services, has been awarded the status of Advanced Partner by Vodafone UK.
The accolade comes after meeting stringent criteria, including extensive capability training in the provision of Vodafone’s solutions, and demonstrating the highest standards in customer service excellence.
Exchange Communications managing director Tom Sime said: “We are proud to announce that we have become one of Vodafone’s Advanced Partners. We have invested in many hours of Vodafone capability training right across our business, and are now ideally placed to help our customers leverage the benefits of Vodafone connectivity and services.
“Our USP has always been our agility but now combined with the world-class backing of Vodafone we can deliver the most reliable and supported communications solutions in the market.
“Advanced Partner status gives us a strong voice within Vodafone, allowing direct access to all of Vodafone’s support teams and systems, providing our customers with the highest levels of service and professional back-up. It is a game-changer for us.”
Helen Freestone, partner and alliances director at Vodafone UK said: “We are delighted to welcome Exchange Communications as a Vodafone Partner. Business communications are changing the way organisations work and expert capabilities are needed to support customers as they evolve their organisations in an increasingly digital world.
Exchange Communications’ commitment to customer service and technical expertise around Vodafone’s communications and connectivity solutions will help more organisations to benefit from being confidently connected. We look forward to working closely with their expert team.”