C-SAM expands its professional services team to support customer onboarding and the transition to its new SaaS-based platform.
C-SAM is pleased to announce that Kyle Paterson has joined the company as Customer Onboarding Specialist, strengthening its global Professional Services team as the business continues the rollout of its new SaaS-based platform.
In his new role, Kyle will work closely with colleagues and customers around the world, supporting training, implementation and customer onboarding. He will play an important role in helping new and existing customers understand and adopt C-SAM’s latest product developments as the company transitions from its established web-based platform to a modern Software-as-a-Service (SaaS) model.
Kyle’s appointment reflects C-SAM’s continued investment in the customer experience, ensuring customers receive the training, guidance and practical support they need throughout the onboarding process and beyond.
Steven Sanderson, Professional Services Manager at C-SAM, said: “We’re delighted to welcome Kyle to C-SAM. As we expand the Professional Services team and continue the transition to our new SaaS platform, providing customers with a smooth and well-supported onboarding experience is a major priority for us. Kyle’s role will strengthen the support we can provide during that process, from initial training through to helping customers get the most from the platform. We look forward working with him and seeing the contribution he makes to the team and our customers.”
Outside of work, Kyle enjoys going to the cinema and is currently learning to play the guitar, giving him plenty to keep busy when he isn’t helping customers get up and running with C-SAM.
Welcome to the team, Kyle!