neospace is looking for an enthusiastic and proactive Operations Manager to join its team in Aberdeen.
Located on Riverside Drive, neospace offers more than just a place to work. Bringing together premium office spaces, flexible working, meeting facilities, wellness amenities and opportunities for connection, it provides a distinctive environment where businesses and individuals can thrive.
Now, neospace is looking for an Operations Manager to help ensure the smooth running of its site and maintain the high standards that members, guests and clients have come to expect.
A varied role with plenty of responsibility
Reporting to the Head of Operations, the successful candidate will take responsibility for the day-to-day management of the site, overseeing the host team, member experience, facilities, administration and operational processes.
This is a hands-on leadership position, offering the opportunity to make a meaningful contribution to the overall running of neospace. From leading and developing the host team to ensuring the facilities are maintained to the highest standards, the Operations Manager will play an important role in creating a welcoming, professional and seamless experience for everyone who walks through the doors.
Key responsibilities will include managing and motivating the host team, overseeing staff rotas and training, monitoring site operations and facilities, coordinating maintenance and supplier relationships, and continually identifying opportunities to improve operational efficiency.
The role will also involve building strong relationships with members and clients, overseeing new member onboarding, resolving queries and ensuring that everyone has access to the information, support and facilities they need.
With community being an important part of the neospace experience, the Operations Manager will also oversee the planning and delivery of member events, helping to encourage engagement and strengthen connections across the business community.
Who are they looking for?
neospace is seeking someone with previous experience in a supervisory, team leader or management position, ideally within hospitality, serviced offices or another customer-focused environment.
The ideal candidate will be a confident people manager with excellent organisational and communication skills, a proactive approach to problem-solving and the ability to manage multiple priorities in a fast-paced environment.
Experience overseeing facilities, suppliers, stock control and operational processes will be beneficial, alongside confidence using Microsoft Office, digital platforms and booking systems.
Above all, neospace is looking for someone who takes ownership, enjoys working with people and understands the importance of delivering an exceptional customer experience.
An opportunity to make an impact
For the right individual, this is an opportunity to take on a varied and rewarding role within an established, forward-thinking working environment.
The Operations Manager will be instrumental in supporting the neospace team, maintaining operational standards and ensuring the site continues to deliver an exceptional experience for its growing community of members and businesses.
Interested in joining the team?
Those interested in the position are encouraged to get in touch to find out more about the Operations Manager opportunity at neospace Aberdeen.
To apply or request further information, contact the neospace team on sales@neo-space.com