A revised
Housing Allocations Policy has been approved by the Communities, Housing
and Public Protection Committee that will see the Choice Based Lettings (CBL)
approach replace the current system.
Currently, applicants are matched to
available properties based on the choices made on their housing application but
through CBL applicants will instead be allowed to see all the available
properties and bid for those they wish to be considered for through the Housing
Online portal.
The report highlighted that CBL will
provide a greater level of transparency to applicants about available
properties in the city and allow them to take an active role in their housing
journey.
It is anticipated that through the CBL
system, the number of unsuccessful offers of housing will significantly reduce,
in turn increasing customer satisfaction.
Communities, Housing and Public
Protection Committee Convener, Councillor Miranda Radley, said: “This new
approach is a fantastic way to engage with our tenants and enable them to have
a greater choice in selecting their new home.
“Choice Based Lettings will allow for
Aberdeen to continue to be a popular place for individuals and families to live
in.”
Vice convener Councillor Ciaran McRae
said: “We hope that Choice Based Lettings will help to empower our local
communities encouraging residents to choose a property that suits the needs of
themselves and their family in the area of their choice.”