Join founders Jim and Phil of Jim Reid Vehicle Sales, for an event unravelling twenty years of success. From humble beginnings they have consistently grown prioritising exceptional customer experience.
What to expect from this event
- Driving Customer Satisfaction: Gain insights from Jim and Phil on how they have made customer service the linchpin of their success. Discover practical strategies ensuring every client interaction exceeds expectations.
- Accelerating Growth: Explore the direct link between outstanding customer service and repeat business. Delve into their journey, overcoming challenges and steering their business towards continuous growth.
- Measuring Excellence: Jim and Phil will guide you on measuring success and obtaining team buy-in. Uncover practical tips to elevate your own customer service provision.
- Engage in the Drivers Seat: We will finish the event with a Q&A session. Directly interact with Jim and Phil, gaining insights into the family owned business and customer service excellence, while enjoying refreshments from the amazing Flycup Catering.
The event will take place on February 20 at The Fly Cup and is free to attend.
Please click here to reserve your place.
