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  1. Home
  2. Training

Assertiveness at work

  • November 06, 2025
  • 09:30 - 16:30
Member
£330.00
plus VAT
Saving £170
non-Member £500.00
plus VAT
Book my place

Learning how to become assertive at work is crucial to anyone’s career. Assertiveness helps you earn the respect of your peers and make sure your point of view gets heard.

But being assertive and knowing the ins and outs of assertive communication is easier said than done. This is especially true if it doesn’t come to you naturally.

But, it is possible to learn assertiveness and stand up for yourself. You can even do so in a way that is healthy and respectful of others.

Let’s discuss the importance of assertiveness. You’ll also learn how it differs from passiveness and aggression and how you can become more assertive in the workplace.

What will you learn?

  • How to apply the basic techniques of assertive behaviour
  • Gain the ability to resolve potential conflict or difficult workplace situations
  • The ability to communicate in a clear and measured manner
  • Action plans to deal with tough situations as they arise
  • Assertiveness techniques
  • Understanding of the importance of body language
  • Understanding of the psychology of interpersonal relationships
  • Understanding of assertive, aggressive and passive behaviours
  • Fostering effective communication

Who is it for?

Everybody who would like to avoid difficult situations and turn them into a positive.

Cost and duration

This course lasts for a day and is delivered at the Aberdeen & Grampian Chamber of Commerce Training Hub by our approved expert trainers.

These sessions are also perfect for groups of staff that require the same training and can also be organised at your offices, an external location of your choosing, or as an online session.

Louise Couper - Training

Louise Couper

Louise has been a trainer with Aberdeen & Grampian Chamber of Commerce for over a decade and has helped hundreds of companies to develop leadership skills within their teams. Her specialist areas are leadership development, coaching, emotional intelligence, Myers Briggs (MBTI) psychometric testing and all things communication.

Location

Aberdeen & Grampian Chamber of Commerce
The Hub, Exploration Drive
Aberdeen Energy Park
Bridge of Don
Aberdeen
AB23 8GX

Availability Places available
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