People across Aberdeen are being encouraged to take part in a new survey exploring experiences of taxi and private hire services across the city.
Launched today by Aberdeen & Grampian Chamber of Commerce (AGCC), the research aims to build a clearer picture of how easy it is to get around - particularly during busy periods and in the evening - by gathering insight into availability, reliability and overall service quality.
The survey will also examine whether access to taxis and private hire services has any wider impact on spending habits, business activity and the city’s evening economy.
You can take the survey here.
Russell Borthwick, chief executive of AGCC, said: “This survey is about building a clear, evidence-based picture of what’s actually happening on the ground — from availability and reliability to any wider effects on spending, staffing and the evening economy.
“With Aberdeen City Council currently reviewing policy, it’s important that decisions are informed by real-world experience. We would encourage as many people as possible to take a few minutes to share their views so we can help contribute to a well-informed discussion about how transport services operate across the city.”
The launch comes as Aberdeen City Council reviews taxi and private hire policy, including licensing requirements such as the street knowledge test. The Chamber said the timing presents an opportunity to gather up-to-date data to inform its response to the consultation.
Previous research by AGCC has examined public experiences of taxi availability and service provision. The latest survey will update that evidence base, with a focus on identifying patterns in availability, understanding any impacts on businesses and capturing views on licensing requirements.
Transport availability is widely considered to play an important role in economic activity, workforce mobility and supporting the city centre’s evening and visitor economy.
The survey is anonymous and takes around five minutes to complete. It is open until Sunday, April 12.
Click here to take part in the survey.
You can also input directly into the council consultation here.