This highly interactive course uses discussion groups and activities to develop your understanding of the challenges involved so you can handle them with confidence.
The ability to identify and manage emotion as a tool to gain an advantage in the workplace can be invaluable.
This course will help delegates understand their responsibilities with regards to HR issues, the potential penalties for getting it wrong and techniques for performing their duties.
This two-day course has been designed to ensure that all your managers are equipped with the knowledge and skills required to carry out their job effectively.