Scarf has been named Regional Vulnerable Customer Support Organisation of the Year at the Energy Efficiency Awards – recognising the organisation’s work to support households experiencing fuel poverty through practical energy efficiency advice and support.
The Energy Efficiency Awards celebrate the best in energy efficiency work across the UK, recognising those making a meaningful difference in people’s lives through innovation, delivery, and support. The award highlights Scarf’s continued impact in communities across Scotland, helping people to stay warm, reduce their energy bills, and access the support they’re entitled to.
In the past year alone, Scarf’s Home Energy Advice Team responded to over 6,000 enquiries, with two-thirds of callers living in fuel poverty. Tailored advice and support helped remove over a third of these households from fuel poverty.
Home visits, community events, and financial support remain a core part of Scarf’s offer, with services shaped around the needs of those most at risk.
David Mackay, Co-chief executive officer at Scarf, said: "This award is a real recognition of the work we do every day. Whether it’s helping someone access funding, reduce their bills, or feel more in control of their situation – the impact is real. I’m proud of what the team delivers, and this highlights the difference we’re making."
The award was presented at the national Energy Efficiency Awards ceremony at Crowne Plaza Glasgow, following a nomination from MPC Energy Ltd.
Scarf is a registered charity and social enterprise that works in partnership with local and national government, private sector and other third sector organisations to help lower fuel bills and carbon emissions. Founded in 1985, the organisation operates from offices in Aberdeen and Dundee to deliver a range of energy-saving services to householders, communities and businesses across Scotland.