SAP specialists for upstream oil and gas, Absoft, has secured a contract with TOTAL Exploration and Production UK Ltd, to provide SAP support services for their North Sea operations, some of which are around the clock.
Under the 3-year agreement, Absoft will supply front office support from a team of dedicated consultants based onsite at TOTAL’s Aberdeen office in the UK, as well as provision of remote support services from Absoft’s SAP Partner Centre of Excellence.
The SAP support agreement covers key disciplines including: HR, finance, joint venture accounting, operations and maintenance, projects and supply chain management.
TOTAL has also chosen Absoft’s NetWeaver Managed Service offering. This is the SAP specialist’s flagship technical support solution, which enables Absoft consultants to assume responsibility for secured monitoring and patching TOTAL’s SAP system landscape, with provision of an on-call service, available 24/7.
“As a consultancy, our business is dependent on the effectiveness of our people. Our ability to deliver a value added service is based upon establishing long term, and mutually beneficial relationships with our customers,” said Don Valentine, commercial director at Absoft.
“TOTAL and Absoft have worked together for many years, and we have jointly adapted during a 22-year relationship to the changing demands of upstream oil and gas.
“Prevailing cost challenges facing the industry are driving us to up our game and explore innovative ways to help our customers reduce operating costs, without compromising safety and efficiency. We look forward to working with TOTAL to co-innovate ways of maximising SAP’s effectiveness, to address these challenges.”