Partnership working key for caring for the vulnerable during COVID-19

Staff at Aberdeen City Council and Aberdeen City Health and Social Care Partnership are working together to ensure that the city’s most vulnerable citizens are cared for during the COVID-19 pandemic.

The City Council’s Integrated Children’s and Family Services and the Child Protection Committee are urging communities to adopt an ‘eyes open’ approach to young individuals struggling without the support of schools and nurseries network.

Anyone with any concerns about the health, safety or wellbeing of a child or young person should contact Police Scotland on 101 or the Aberdeen Joint Child Protection Team on 01224 306877 (0800 731 5520 for emergencies out of office hours).

Care-experienced young people and their families who may be finding the lack of face to face contact and social isolation difficult during the current Covid-19 lockdown can still use the Mind of My Own app to stay in touch with their social work professional.

The app can be downloaded from an app store or by creating an account at If potential users find this difficult, they can contact their worker and be supported through the downloading process.

Social work professionals in Aberdeen City Council who know a young person who would benefit from the use of the app and have any questions on how to sign a young person up or how this could benefit them at this time should email

For updates on council services and support visit the council’s Covid-19 webpage:

Aberdeen City Health and Social Care Partnership is also asking for an ‘eyes open’ approach for vulnerable adults.

Measures are in place to provide the right level of support to those adults most in need of care and protection.

There will, however, be vulnerable people who are not known to the services and we need to ensure that they are safe and well.

If you think an adult may be at risk of harm and in need of protection, please contact Duty Social Work on 0800 731 5520.

You can also submit a reporting form online through the Aberdeen City Council website

Aberdeen City Health and Social Care Partnership is providing daily updates for service users and service providers, which can be found at

Aberdeen City Council is also working with Aberdeenshire and Moray Councils and partner organisations including Aberdeen City Health and Social Care Partnership, NHS Grampian and Police Scotland to maximise knowledge-sharing and expertise as part of the Grampian Coronavirus Assistance Hub.

The Grampian Coronavirus (COVID-19) Assistance Hub website is a focal point for information and assistance for anyone affected by coronavirus anywhere in the region.

During these challenging times Councils are appealing to people to consider volunteering. And while it is appreciated that it is a big ask when there is so much uncertainty around volunteers could help provide a lifeline to many people who are isolated, struggling to make ends meet, need someone to do their shopping, walk their dog or be someone to talk to on the other end of the phone.

Anyone interested in volunteering can register through the Grampian Coronavirus (COVID-19) Assistance Hub and help support and care for people in Aberdeen, Aberdeenshire or Moray.

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